Question 1

CRS API

Accepted Answer

Documentation

Q: Guest Centric

Customer Support <a href="/cdn-cgi/l/email-protection#9deee8ededf2efe9ddfae8f8eee9fef8f3e9eff4feb3fef2f0">[email protected]</a> Sales <a href="/cdn-cgi/l/email-protection#91e2f0fdf4e2d1f6e4f4e2e5f2f4ffe5e3f8f2bff2fefc">[email protected]</a> Sales - <a href="/cdn-cgi/l/email-protection#2a594b464f596a4d5f4f595e494f445e58434904494547">[email protected]</a>

The CRS API documentation can be found here:

https://publish.obsidian.md/channelrush-docs/CRS/CRS+API

Question 2

Bulk Inventory Import

Accepted Answer

Overview

The Bulk Inventory Import feature allows you to update inventory data (rates, availability, restrictions) for multiple properties, room types, rate plans, and channels in a single upload.

Instead of making updates one at a time through the calendar or daily update screens, you can prepare all your changes in a CSV spreadsheet and upload them all at once.

This feature is especially useful for:

Importing data when migrating from other systems
Importing data from external tools or workflows
Bulk availability changes
Making seasonal rate adjustments

The workflow has two parts:

Export Template

Download a CSV template pre-populated with your property's room types, rate plans, and channels

Import Template Data

Upload your completed CSV file to create inventory update requests

Step 1: Build an Import Template

You can configure and download an empty example template to use for population, or you can build your own from scratch or via scripting.

Accessing the Bulk Inventory Template Download Page

Navigate to Admin > Settings > Bulk Inventory Import > Bulk Inventory Import Template (upper right-hand corner).

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Question 3

Guest Centric

Accepted Answer

Customer Support

[email protected]

Sales

[email protected]

Sales - [email protected]

Question 4

Channel Manager API - XML Spec

Accepted Answer

Summary

This API is for adding channel manager capabilities to your software platform.

These include…

Connecting your software platform to distribute ARI (availability, rates, and inventory) to points of sale like Booking.com and Expedia.com
Retrieving reservations created on these points of sale for storage back in your software platform

Documentation

The Channel Manager API - XML Spec documentation can be found here:

https://publish.obsidian.md/channelrush-docs/Channel+Manager/Channel+Manager+API+-+XML+Spec

Question 5

OTA API

Accepted Answer

Documentation

The OTA API documentation can be found here:

https://publish.obsidian.md/channelrush-docs/CRS/OTA+API

Question 6

APIs - Overview

Accepted Answer

Channel Manager APIs

This API is for adding channel manager capabilities to your software platform.

These include…

Connecting your software platform to distribute ARI (availability, rates, and inventory) to points of sale like Booking.com and Expedia.com
Retrieving reservations created on these points of sale for storage back in your software platform

We have two version of this API – if you don’t have a preference, we recommend developing the JSON API.

Channel Manager API - JSON Spec

https://publish.obsidian.md/channelrush-docs/Channel+Manager/Channel+Manager+API+-+JSON+Spec

Channel Manager API - XML Spec

https://publish.obsidian.md/channelrush-docs/Channel+Manager/Channel+Manager+API+-+XML+Spec

This API provides the same functionality as the ‘Channel Manager PMS API – JSON Spec’ above, but is designed and developed using the XML OpenTravel.org specification.

OTA (Online Travel Agent) APIs

There are two models to book reservations, the CRS model or the OTA model.

CRS API

https://publish.obsidian.md/channelrush-docs/CRS/CRS+API

This API is for booking reservations on your platform in real-time:

Pulling all property content to create a booking page and book a reservation – room type descriptions,

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